effective date: April 23, 2026

at RINKLE, we respect your privacy and are committed to protecting your personal information.

what we collect

when you visit our website, place an order, sign up for emails, contact us, or otherwise interact with us, we may collect personal information such as:

• your name
• email address
• shipping and billing address
• phone number
• order details
• payment information processed through our payment providers
• information you provide in customer service messages
• technical information such as device, browser, IP address, and website usage data

how we use your information

we may use your information to:

• process and fulfill orders
• provide customer support
• send order confirmations, shipping updates, and service-related messages
• improve our website, products, and customer experience
• detect fraud, security issues, or misuse
• send marketing emails or other promotional communications where permitted by law or where you have consented

email and marketing consent

if you sign up to receive marketing from RINKLE, we may send you emails about new products, promotions, and updates. you can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us at hello@itsrinkle.ca. Canada’s anti-spam legislation generally requires consent for commercial electronic messages, subject to limited exceptions.

payments

payments made on our site are processed by third-party payment providers. we do not store your full payment card information on our servers.

sharing your information

we may share your information with trusted service providers that help us operate our business, such as:

• ecommerce and website hosting providers
• payment processors
• shipping and fulfillment partners
• email and marketing platforms
• analytics and fraud-prevention providers

we may also disclose information where required by law, legal process, or to protect our rights.

cookies and similar technologies

our website may use cookies and similar technologies to remember your preferences, understand site traffic, improve functionality, and support marketing and analytics. you can control cookies through your browser settings, although some site features may not function properly if cookies are disabled.

retention

we keep personal information only as long as reasonably necessary for the purposes described in this policy, including to fulfill orders, maintain business records, resolve disputes, and comply with legal obligations.

your rights

subject to applicable law, you may request access to or correction of your personal information by contacting us at hello@itsrinkle.ca. under PIPEDA, organizations are expected to provide access to personal information and allow individuals to challenge its accuracy.

security

we use reasonable safeguards appropriate to the sensitivity of the information we hold. no method of transmission or storage is completely secure, so we cannot guarantee absolute security.

third-party services and links

our website may contain links to third-party websites or services. we are not responsible for the privacy practices of those third parties.

children

our website is not intended for children under the age of majority in their province or territory, and we do not knowingly collect personal information from children.

changes to this policy

we may update this privacy policy from time to time. the updated version will be posted on this page with a revised effective date.

contact us

if you have questions about this privacy policy or want to request access to or correction of your information, contact us at:

RINKLE
hello@itsrinkle.ca
2967 Dundas St. W. #656

Toronto, Ontario, M6P1Z2, CANADA

terms of service

effective date: April 26, 2026

welcome to RINKLE. by using our website or purchasing from us, you agree to these terms of service.

use of the site

you agree to use this website only for lawful purposes and not in any way that could harm RINKLE, our website, or other users.

products and availability

we try to ensure that product descriptions, images, pricing, and availability are accurate, but errors can happen. we reserve the right to correct errors, update information, limit quantities, or cancel orders if necessary.

pricing and payment

all prices are listed in cad or usd depending on the country selector used for the site unless otherwise stated. applicable taxes and shipping charges are added at checkout. payment must be received and approved before an order is processed.

order acceptance

placing an order does not guarantee acceptance. we reserve the right to refuse, limit, or cancel any order at our discretion, including where we suspect fraud, unauthorized activity, pricing errors, or inventory issues.

shipping and delivery

delivery times are estimates only and are not guaranteed. once an order has been transferred to the carrier, delays caused by the carrier are outside our control.

returns and refunds

returns and refunds are subject to our shipping & returns policy.

product information disclaimer

RINKLE products are intended for cosmetic use only. our website content is for general informational purposes and is not medical advice. our products are not intended to diagnose, treat, cure, or prevent any disease. make sure this matches your actual product positioning and claims, because Canadian law prohibits materially false or misleading advertising.

intellectual property

all content on this website, including text, graphics, logos, images, product names, and branding, is owned by or licensed to RINKLE and may not be used without our prior written permission.

limitation of liability

to the fullest extent permitted by law, RINKLE is not liable for any indirect, incidental, special, or consequential damages arising out of or related to your use of the site or purchase of products from us.

indemnity

you agree to indemnify and hold harmless RINKLE from claims, damages, liabilities, and expenses arising from your misuse of the site or breach of these terms.

governing law

these terms are governed by the laws of the province of Ontario and the laws of Canada applicable therein.

changes to these terms

we may update these terms from time to time by posting the revised version on this page.

contact

for questions about these terms, contact hello@itsrinkle.ca.